Opt-out directory
How to stop mail from E Trade Financial
Opt-out contact information
Contact E Trade Financial directly using any option below. These are E Trade Financial's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact E Trade Financial yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or mail a letter
- Timeline
- 8–12 weeks typical
PaperKarma app
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for E Trade Financial mail
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PaperKarma app
Photograph the E Trade Financial offer. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call E Trade Financial at +1-800-387-2331. Ask them to stop postal marketing for the name and address on the mailer. If you have more than one E*TRADE or Morgan Stanley product, say so.
A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
- Allow 8 to 12 weeks. Print runs are scheduled in advance. An offer already labeled can still arrive.
- Statements are separate. Stopping promotional offers does not stop statements, trade confirms, or other account mail.
- Prescreened offers are a different list. Firm offers of credit or insurance also run through OptOutPrescreen.
Why Do You Receive E Trade Financial Mail?
E*TRADE is Morgan Stanley’s online brokerage for stocks, ETFs, options, and cash accounts. Physicist William A. Porter and Bernard A. Newcomb founded TradePlus in Palo Alto in 1982 with $15,000. The first trade ran over CompuServe in 1983. They opened E*TRADE to individual investors in 1992 and took the firm public in 1996. Morgan Stanley closed a $13 billion purchase on October 2, 2020, then moved brokerage accounts onto its systems through 2023. The leftover mail is a brokerage, bank, or card offer, not a statement or trade confirm.
You get that mail if you opened an account, applied, held stock-plan shares, or landed on a list they use. Morgan Stanley may market affiliate products using shared account information unless you limit that marketing. The leftover offer is often a product you already declined.
How to Prevent General Junk Mail Proactively
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DMAchoice
DMAchoice is the Association of National Advertisers' mail preference service. An $8 registration asks about 1,100 participating national companies to suppress your address from prospect promotional mail for 10 years. It does not cover local mailers, charity appeals, companies you already buy from, or occupant / current-resident saturation mail. Allow 90 days or longer.
NOTE: DMAchoice will not stop mail from E Trade Financial as it is not an active member of the ANA.
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OptOutPrescreen
OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for 5 years or permanently.
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PaperKarma
For local and regional mailers, coupon packs, charity donation requests, and the large share of junk mail that DMAchoice does not cover, the PaperKarma app has the largest U.S. registry, with over 100,000 mailers on file.
Your Data Privacy Rights (CCPA & Beyond)
A promotional opt-out stops E Trade Financial marketing mail. It does not always stop the underlying address from being shared. If you live in a state with an active consumer privacy law (California’s CCPA and several others), you can request access to or deletion of your personal information, and you can opt out of sale, share, or targeted advertising.
Go to Morgan Stanley’s U.S. Privacy Policy and Notice page, or call +1-800-387-2331, and ask for a deletion or do-not-share request, and to opt out of postal marketing.
Frequently asked questions
How long until E Trade Financial mail stops?
Allow 8 to 12 weeks. Print runs are scheduled in advance. If an offer arrives during that window, it was likely already printed and labeled before your request was processed. Statements and trade confirms can still arrive. Prescreened credit and insurance offers also run through OptOutPrescreen.
How do I stop E Trade Financial mail for a previous resident?
Call E Trade Financial at +1-800-387-2331 and include that person’s name and this address, or use the PaperKarma app to scan the mailer, mark the recipient as a previous resident, and submit the opt-out. Do not mark the person as deceased unless they are deceased.
Will E Trade Financial mail stop if I move?
Not automatically. Marketing lists are tied to a specific name and address. A USPS forward can send a few more packets to the new address. Call again for the new address, or use the PaperKarma app there.
Stop junk mail from E Trade Financial and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: E Trade Financial, catalogs, credit offers, charities, and more. We contact senders for you.
