Opt-out directory
How to stop mail from Greatcall / Jitterbug
Opt-out contact information
Contact Greatcall / Jitterbug directly using any option below. These are Greatcall / Jitterbug's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact Greatcall / Jitterbug yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site or Call
- Timeline
- 8–12 weeks typical
PaperKarma app
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for Greatcall / Jitterbug mail
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Contact form
Use Greatcall / Jitterbug's contact form. Select Privacy Concerns and ask to stop direct mail to your address.
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Written request
Send a letter to Attn: Best Buy Health Legal, 7601 Penn Avenue South, Richfield, MN 55423, asking to stop direct mail from Lively / Jitterbug marketing. Include your name and mailing address.
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PaperKarma app
Photograph the Greatcall / Jitterbug mailer. PaperKarma files the opt-out for you. Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call Greatcall / Jitterbug at +1-800-733-6632. Ask to remove your name and mailing address from promotional mail. A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
- Allow 8 to 12 weeks for marketing mail to taper off. Print and mail drops are often scheduled weeks ahead, so one or two mailings may still arrive.
- Order confirmations, policy documents, billing, and other account mail are separate from promotional appeals and may continue if you remain a customer or donor.
- A new purchase, donation, or account update can put your address back on a marketing list and require a fresh opt-out.
Why Do You Receive Greatcall / Jitterbug Mail?
GreatCall, maker of the Jitterbug phones for seniors, now operates as Lively from Best Buy Health; greatcall.com redirects to lively.com. Lively sells senior-focused Jitterbug flip and smartphones, medical alert devices, and health and safety service plans from Reno, NV. The privacy policy gives a written route to stop direct mail: Best Buy Health Legal, 7601 Penn Avenue South, Richfield, MN 55423.
You typically land on the list after a purchase, inquiry, donation, or a data partner share. Related names that may still mail separately include Lively, Jitterbug, Best Buy Health.
How to Prevent General Junk Mail Proactively
DMAchoice — DMAchoice is the Association of National Advertisers’ mail preference service. An $8 registration asks participating national companies to suppress your address from prospect promotional mail.
NOTE: DMAchoice will not stop mail from Greatcall / Jitterbug as it is not an active member of the ANA.
OptOutPrescreen — OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for five years or permanently.
NOTE: OptOutPrescreen will not opt you out of Greatcall / Jitterbug mail. It only covers prescreened credit card and insurance offers.
PaperKarma — For local mailers, coupon packs, charity appeals, and senders DMAchoice does not cover, the PaperKarma app contacts opt-out departments from a photo of the mailer label.
Your Data Privacy Rights (CCPA & Beyond)
The Lively privacy policy lists Best Buy Health Legal in Richfield, Minnesota for direct-mail stops and other privacy requests.
Frequently asked questions
How long until the mail stops?
Allow 8 to 12 weeks. Mail already printed or in a fulfillment queue may still arrive after you opt out.
How do I stop mail for a previous resident?
Call Greatcall / Jitterbug at +1-800-733-6632 and ask them to remove that person's name from this address, or use the PaperKarma app to photograph the label, mark the recipient as a previous resident, and submit the opt-out.
Will the mail stop if I move?
Not automatically. Lists are tied to a name and address. After a move, submit a fresh opt-out for the new address, or use PaperKarma on mail that arrives there.
Stop junk mail from Greatcall / Jitterbug and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: Greatcall / Jitterbug, catalogs, credit offers, charities, and more. We contact senders for you.
