Opt-out directory
How to stop mail from White House/Black Market
Opt-out contact information
Contact White House/Black Market directly using any option below. These are White House/Black Market's own opt-out channels.
Website
whitehouseblackmarket.com/store/home.jspOpens White House/Black Market's website, not PaperKarma
Phone
+1-239-277-6200A quick human check keeps this address away from spam bots.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact White House/Black Market yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or email
- Timeline
- 8–12 weeks typical
Let PaperKarma send it
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for White House/Black Market mail
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Email request
Use the Email option on this page and ask White House/Black Market to stop promotional postal mail. Include the full name and mailing address you want removed. Copy the template below, fill the bracketed fields, and attach a photo of the mailer if you have one.
If sending your opt-out request by email, use this helpful template for White House/Black Market:
Hello, I'm writing to request that White House/Black Market permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from White House/Black Market. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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PaperKarma app
Photograph the White House/Black Market catalog. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call White House/Black Market at +1-239-277-6200. Ask them to stop catalogs for the name and address on the mailer.
A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
- Allow 8 to 12 weeks. Print runs are scheduled in advance. A catalog already labeled can still arrive.
- Orders are separate. Stopping catalogs does not stop a shipment or return on an order you already placed.
- Sister brands keep their own lists. A Chico’s or Soma Intimates catalog is a separate request.
Why Do You Receive White House/Black Market Mail?
White House Black Market is Chico’s FAS’s women’s clothing brand. Chico’s bought it in 2003 and still runs customer care from 11215 Metro Parkway in Fort Myers, Florida. The shops sell dresses, pants, denim, and jewelry in boutiques across the United States and on the site. They print a catalog and run Prestige, the loyalty club. Sister brands Chico’s and Soma Intimates keep their own catalogs after you opt out here. The leftover mail is a catalog or sale mailer, not a shipment on an order you already placed.
You get that mail if you shopped a boutique, joined Prestige, or landed on a list they mail. The leftover catalog is often a work look you already own.
How to Prevent General Junk Mail Proactively
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DMAchoice
DMAchoice is the Association of National Advertisers' mail preference service. An $8 registration asks about 1,100 participating national companies to suppress your address from prospect promotional mail for 10 years. It does not cover local mailers, charity appeals, companies you already buy from, or occupant / current-resident saturation mail. Allow 90 days or longer.
NOTE: DMAchoice will not stop mail from White House/Black Market as it is not an active member of the ANA.
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OptOutPrescreen
OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for 5 years or permanently.
NOTE: OptOutPrescreen will not opt you out of White House/Black Market mail. It only covers prescreened credit card and insurance offers.
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PaperKarma
For local and regional mailers, coupon packs, charity donation requests, and the large share of junk mail that DMAchoice does not cover, the PaperKarma app has the largest U.S. registry, with over 100,000 mailers on file.
Your Data Privacy Rights (CCPA & Beyond)
A promotional opt-out stops White House/Black Market marketing mail. It does not always stop the underlying address from being shared. If you live in a state with an active consumer privacy law (California’s CCPA and several others), you can request access to or deletion of your personal information, and you can opt out of sale, share, or targeted advertising.
Go to White House Black Market’s Privacy Policy page, or call +1-239-277-6200, and ask for a deletion or do-not-share request, and to opt out of catalogs.
Frequently asked questions
How long until White House/Black Market mail stops?
Allow 8 to 12 weeks. Print runs are scheduled in advance. If a catalog arrives during that window, it was likely already printed and labeled before your request was processed.
How do I stop White House/Black Market mail for a previous resident?
Call White House/Black Market at +1-239-277-6200 and include that person’s name and this address, or use the PaperKarma app to scan the mailer, mark the recipient as a previous resident, and submit the opt-out. Do not mark the person as deceased unless they are deceased.
Will White House/Black Market mail stop if I move?
Not automatically. Marketing lists are tied to a specific name and address. A USPS forward can send a few more packets to the new address. Call again for the new address, or use the PaperKarma app there.
Stop junk mail from White House/Black Market and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: White House/Black Market, catalogs, credit offers, charities, and more. We contact senders for you.
