How to stop mail from True Value

Opt-out contact information

Contact True Value directly using any option below. These are True Value's own opt-out channels.

Suggest a correction

Current opt-out methods for True Value mail

1. 1

   Email request

   Use the Email option on this page and ask True Value to stop promotional postal mail. Include the full name and mailing address you want removed. Copy the template below, fill the bracketed fields, and attach a photo of the mailer if you have one.

   If sending your opt-out request by email, use this helpful template for True Value:

   Hello,
   
   I'm writing to request that True Value permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings.
   
   The name and address to remove as they appear on a recently delivered unwanted mailer:
   
   [NAME]
   [ADDRESS]
   [CITY ST ZIP]
   
   A few notes for your direct mail team:
   
   • I have never subscribed to marketing communications from True Value.
   • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source.
   
   Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference.
   
   Thank you,
   [NAME]

   Copy email template

   Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.

2. 2

   Privacy Choices form

   Open True Value's Privacy Choices form and submit an opt-out request. You will need one of: a True Value Rewards number, the phone number on your account, or your street address and ZIP code so they can locate your record.
3. 3

   PaperKarma app

   Photograph the True Value circular. PaperKarma files the opt-out for you.

   Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.

4. 4

   Phone

   Call True Value at +1-800-897-3112. Ask them to stop promotional mail and circulars for the name and address on the mailer. Say if a local store name is on the mailer.

   A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.

How to Prevent General Junk Mail Proactively

1. 1

   DMAchoice

   DMAchoice is the Association of National Advertisers' mail preference service. An $8 registration asks about 1,100 participating national companies to suppress your address from prospect promotional mail for 10 years. It does not cover local mailers, charity appeals, companies you already buy from, or occupant / current-resident saturation mail. Allow 90 days or longer.

   NOTE: DMAchoice will not stop mail from True Value as it is not an active member of the ANA.

2. 2

   OptOutPrescreen

   OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for 5 years or permanently.

   NOTE: OptOutPrescreen will not opt you out of True Value mail. It only covers prescreened credit card and insurance offers.

3. 3

   PaperKarma

   For local and regional mailers, coupon packs, charity donation requests, and the large share of junk mail that DMAchoice does not cover, the PaperKarma app has the largest U.S. registry, with over 100,000 mailers on file.