Opt-out directory
How to stop mail from Duxiana
Opt-out contact information
Contact Duxiana directly using any option below. These are Duxiana's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact Duxiana yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or email
- Timeline
- 8–12 weeks typical
Let PaperKarma send it
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for Duxiana mail
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Email request
Email the Email option on this page. Ask DUX North America to remove your name and mailing address from print marketing and showroom mailers. Include the full name and address on the piece.
You can also mail DUX North America, 235 E 58th Street, New York, NY 10022-1201 or use the Email option on this page (the Email option on this page) if you need the published directory inbox.
If sending your opt-out request by email, use this helpful template for Duxiana:
Hello, I'm writing to request that Duxiana permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from Duxiana. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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Contact form
Open the Contact us page on duxiana.com. Use the web form for customer inquiries and state that you want no further postal marketing to your address. The form is general contact, not a dedicated mail-preference center.
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PaperKarma app
Photograph the Duxiana mailer. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call +1-800-595-2000 (Monday–Friday, 9 a.m.–5 p.m. Central). Ask to stop print marketing to your address.
A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
Allow 8 to 12 weeks. A brochure already printed can still arrive. Visiting a DUXIANA showroom, requesting a sleep consultation, or joining the email newsletter can restart marketing contact even after a postal opt-out.
Why Do You Receive Duxiana Mail?
DUXIANA markets Swedish DUX spring beds built by four generations of the Ljung family in Malmö since 1926. The U.S. business opened in New York in 1976 and rolled out the DUXIANA retail concept in the mid-1980s. The brand still sells high-end mattresses through showrooms and direct marketing.
You receive mail after a store visit, a web inquiry, a trade event list, or a legacy regional prospect file. Luxury bedding brands mail to zip codes near showrooms and to past quote requests.
How to Prevent General Junk Mail Proactively
DMAchoice lets you cut catalog and charity solicitations from many senders at once through the ANA’s mail preference service.
NOTE: DMAchoice will not stop mail from Duxiana as it is not an active member of the ANA.
OptOutPrescreen is the official Consumer Credit Reporting Industry site for opting out of prescreened credit and insurance offers for five years or permanently.
NOTE: OptOutPrescreen will not opt you out of Duxiana mail. It only covers prescreened credit card and insurance offers.
PaperKarma handles one mailer at a time from your phone and can reach senders DMAchoice does not cover.
Your Data Privacy Rights (CCPA & Beyond)
Duxiana’s privacy materials focus on email newsletter opt-out on the site. Postal marketing opt-out is separate from broader privacy rights. Use the Email option on this page or the New York headquarters address for marketing requests; do not use the press inbox for CCPA deletion unless your request is press-related.
Frequently asked questions
How long until the mail stops?
Plan on **8 to 12 weeks** after email, phone, or written contact.
How do I stop mail for a previous resident?
Use the name and address on the mailer via customerservice@duxiana.com, PaperKarma, or **800-595-2000**.
Will the mail stop if I move?
Send a fresh opt-out with your new address if DUXIANA promos follow you.
Stop junk mail from Duxiana and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: Duxiana, catalogs, credit offers, charities, and more. We contact senders for you.
