Opt-out directory
How to stop mail from Casper
Opt-out contact information
Contact Casper directly using any option below. These are Casper's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact Casper yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or email
- Timeline
- 8–12 weeks typical
Let PaperKarma send it
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for Casper mail
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Email request
Use the Email option on this page and ask Casper to stop promotional postal mail. Include the full name and mailing address you want removed. Copy the template below, fill the bracketed fields, and attach a photo of the mailer if you have one.
If sending your opt-out request by email, use this helpful template for Casper:
Hello, I'm writing to request that Casper permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from Casper. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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PaperKarma app
Photograph the Casper mailer. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call Casper at +1-888-498-0003. Ask them to stop promotional mail for the name and address on the mailer.
A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
- Allow 8 to 12 weeks. Print runs are scheduled in advance. A mailer already labeled can still arrive.
- Orders are separate. Stopping promotional mail does not stop a delivery, trial pickup, or warranty letter.
- A later list add-back can start it again. A later order can put the address back on a file.
Why Do You Receive Casper Mail?
Casper is a mattress and bedding brand. For more than 12 years they have designed mattresses that must help sleep and must be tested. Mattresses are designed and assembled in the United States as part of the Carpenter Co family, the largest foam maker in the world. They sell foam, hybrid, and Max beds, plus pillows and sheets, with a 100-night trial and a 10-year limited warranty. Sleep specialists sit on the phone and in stores. The leftover mail is a promo mailer, not a delivery or return.
You get that mail if you ordered, started a quiz, visited a store, or landed on a list they mail. They use name and address for marketing. The leftover mailer is often a sale for a bed you already bought.
How to Prevent General Junk Mail Proactively
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DMAchoice
DMAchoice is the Association of National Advertisers' mail preference service. An $8 registration asks about 1,100 participating national companies to suppress your address from prospect promotional mail for 10 years. It does not cover local mailers, charity appeals, companies you already buy from, or occupant / current-resident saturation mail. Allow 90 days or longer.
NOTE: DMAchoice will not stop mail from Casper as it is not an active member of the ANA.
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OptOutPrescreen
OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for 5 years or permanently.
NOTE: OptOutPrescreen will not opt you out of Casper mail. It only covers prescreened credit card and insurance offers.
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PaperKarma
For local and regional mailers, coupon packs, charity donation requests, and the large share of junk mail that DMAchoice does not cover, the PaperKarma app has the largest U.S. registry, with over 100,000 mailers on file.
Your Data Privacy Rights (CCPA & Beyond)
A promotional opt-out stops Casper marketing mail. It does not always stop the underlying address from being shared. If you live in a state with an active consumer privacy law (California’s CCPA and several others), you can request access to or deletion of your personal information, and you can opt out of sale, share, or targeted advertising.
Go to Casper’s Privacy Policy page, or call +1-888-498-0003, and ask for a deletion or do-not-share request, and to opt out of promotional mail.
Frequently asked questions
How long until Casper mail stops?
Allow 8 to 12 weeks. Print runs are scheduled in advance. If a mailer arrives during that window, it was likely already printed and labeled before your request was processed.
How do I stop Casper mail for a previous resident?
Call Casper at +1-888-498-0003 and include that person’s name and this address, or use the PaperKarma app to scan the mailer, mark the recipient as a previous resident, and submit the opt-out. Do not mark the person as deceased unless they are deceased.
Will Casper mail stop if I move?
Not automatically. Marketing lists are tied to a specific name and address. A USPS forward can send a few more packets to the new address. Call again for the new address, or use the PaperKarma app there.
Stop junk mail from Casper and everyone else.
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